Reducing the Noise in IT Operations
Getting bogged down with too many operational alerts? AlertMagic consolidates and de-duplicates alerts coming from observability tools.
The result? A more productive service desk – helping you to better help your customers.
One easy solution to consolidate & de-duplicate IT Operations Alerts
Discover the value in Alert Management
96%
Typical noise reduction, saving hours of wasted manual effort in service desk triage
1000+
Onboarding Meraki? Alert Noise can reach crazy levels in no time.
250
Number of daily input alerts typically within our free tier
How much time do you spend scrolling through your inbox, scrutinising the alert feed for duplicates before action? And how often do you miss an important notification first time?
Automated alert management deals with the toil. By filtering out duplicate alerts, and enriching tickets directly into your favourite ITSM tool, now you can level-up your efficiency and focus on delivering better services.
With direct integrations including LogicMonitor, Meraki, Nagios, Datadog and others – AlertMagic can take a feed from virtually any datasource. After de-duplication, the incident feed is then sent to ITSM endpoints – including ServiceNow, Jira, Microsoft Dynamics, Autotask and others.
Don’t see an integration you need? Contact us and see if we can extend it for you!
With a simple, low-risk approach to alert management – AlertMagic is the perfect tactical solution to support scaling up your operations teams.
Onboarding customers into Cisco Meraki, but worried about how to handle the alert storms? AlertMagic could be just the tonic.
How does AlertMagic work?
AlertMagic intercepts alerts as they are generated from your Observability platform. That could be direct from the Meraki API, LogicMonitor, or any other source. A high-performance rules-based engine then filters and de-duplicates the feed, raising and enriching tickets directly into your ITSM tool.
Unlike complex AIOps solutions – AlertMagic delivers rapid value, with low investment, and doesn’t add unneccesary delays to what could be a service-critical response.
AlertMagic is designed as a lightweight SaaS solution that can be added into any operations toolchain. The range of adapters is constantly changing – let us know if you have any special requirements, we’d love to help!