Training

Bespoke Training Courses

We create tailored online workshops for products and technologies. Maybe you want to pass a LogicMonitor certification, deep dive into SQL Queries, or help you achieve your reporting goals. We can develop and deliver a course in-person, online, or a hybrid, that speaks to your challenges and goals and will:

  • Bring technical expertise in various domains, including IT, technical writing, engineering, etc.
  • Convey our extensive industry experience with relevant and engaging content
  • Tailor the training to your specific needs
  • Supply course materials and workshop videos

Contact us to discuss your needs. Recent courses delivered have included:

DataMagic for Monitoring Meraki

  • About Meraki DataMagic – why it’s needed and how it works
  • High-level architecture
  • Overview of the user interface and features
  • Searching, filtering and sorting tabular data
  • Using timelines and historical data
  • Downloading data
  • Administrators, Organizations and MAC Vendors
  • Estate navigation
  • Database schema
  • LogicMonitor integration
  • Hands-On Exercise
  • Use Cases

LogicMonitor Training

  • Getting Started
  • Introduction to the Architecture
  • Walkthrough of the User Interface
  • Collectors – types and tasks
  • Resources and Groups
  • Websites
  • Dashboards
  • Alerts
  • Users and Roles
  • Best Practices

Free Training

Whether just getting started, or a seasoned pro, we offer free ReportMagic certifications in-product:

  • ReportMagic Professional – An initial certification covering general usage of ReportMagic, using files and folders, setting up connections, basic Report Studio usage, and creating and running Schedules.
  • ReportMagic Administrator – Recommended if you are a ReportMagic administrator, this builds on the knowledge and skills gained in the ReportMagic Professional certification. Covering User Management, Role Based Access Control, API tokens, creating in-depth feedback, and creating and using Macro Defaults.
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