Seamless system integration with Panoramic Data

For MSPs, a fragmented data landscape means wasted time, inaccurate reporting, and service delays. Your CMDB is only as good as the data coming into it and you shouldn’t be losing hours reconciling data between disconnected systems. We eliminate manual effort with our intelligent integration platform ConnectMagic, backed by expert Professional Services.

Consistent data

Continuous, two-way sync keeps all classes of information in your connected systems up to date automatically, around the clock.

Preview changes

A Dry Run mode lets you preview every proposed change so you can have control and confidence.

Flexible integrity

No more data inconsistencies between systems. Choose a primary system even at individual CI level, for flexible, process-aligned data flow.

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Better governance and reduced risk in your processes

Ensure consistent and continuously synchronised data across all your systems whether PSA, CRM, ITSM, or Observability platforms (ServiceNow, AutoTask, LogicMonitor, Salesforce etc) using ConnectMagic.

  • Automatically clean up stray devices and terminated resources, saving you money on unnecessary licences
  • Always reflect the current state of your customer environments
  • Define which system owns each field , fix inconsistencies and enforce data integrity across all connected platforms

  • View mappings, duplicates, and missing items before you commit proposed changes to your live systems

Professional Services

Our Professional Services team has a wealth of expertise in system integration and ensures your deployment is aligned to your business needs.

  • Bespoke configuration for your exact workflows, reporting requirements, and data governance policies 

  • Quickstart to get you up and running and seeing value quickly

  • Helping you design the business logic for data moving between systems,  ensuring it always lands correctly, regardless of schema differences

Eliminate manual effort, reduce operational risk, and empower your teams with the accurate data they need to deliver exceptional service.

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