Fewer, better tickets with Panoramic Data

Are your service teams drowning in a flood of irrelevant, duplicated, or non-actionable tickets? Cut through the alert noise and transform your service delivery model with AlertMagic and our Professional Services.

Fewer tickets

AlertMagic filters, de-duplicates, and suppresses non-critical or cascading alerts before they hit your service desk

Faster MTTR

Translates alerts into incidents, auto-enriches tickets with context (customer, priority, type etc.) and associates related alerts into a single incident

More time

Less time sifting through noise means your teams can be more strategic, handle more clients and increase operational efficiency and margins

Move beyond simply reacting to alerts

Deliver a more reliable, higher-quality service, improve team productivity, and drive greater customer satisfaction using AlertMagic.

AlertMagic is a lightweight SaaS solution that sits between your Observability platform (like LogicMonitor or Meraki) and your ITSM tools (like ServiceNow, AutoTask, or Jira). It acts as an intelligent filter and correlator, ensuring that only meaningful, enriched, and actionable incidents become tickets

Try for free
Book a demo
See pricing

Professional Services

Our team brings decades of experience with observability to augment your staff and ensure you get maximum value from your investment.

  • Expert guidance on deployment and integration projects, ensuring AlertMagic delivers key early wins

  • Incident management improvement initiatives, including alert consolidation, automated response via playbooks, and automated problem recognition, transforming your overall incident management maturity

  • Training so staff have the knowledge transfer and support needed for sustained long-term success

Scroll to Top