LogicMonitor Services
Deployment and onboarding
LogicMonitor is a powerful SaaS Observability platform, but it’s complex to deploy at scale. We have a tried and trusted methodology to ensure your investment delivers value quickly and sustainably.
Our expertise covers all aspects of LogicMonitor, including LMLogs, integrations, Collectors, configuration and dashboarding. With our implementation, we also include training for your team, and continued mentoring as you develop more effective skills.
Considering outsourcing LogicMonitor ongoing management? Our managed offering provides flexible support, for everyone’s budget.
Ongoing management
Our managed offering provides flexible support, for everyone’s budget and can create an observability platform that aligns with your business needs, so you can focus on data-driven decisions, not maintaining a capability.
We can offer a full concierge service and can include:
- Resource management including adds, moves & changes
- Application of best practices, to include:
- Setup and maintenance of Dynamic Device Groups throughout
- Automated customer dashboard generation
- Users and Roles – full security audit and ongoing management
- Alert Rules and Escalation Chain management
- LogicMonitor LogicModule updates and development
- Configuration policy management with ConfigChecks (including automated remediation for some devices)
- Magic Suite configuration
Integrations
The power of observability depends on having effective integrations, connecting to your other systems like ServiceNow or Connectwise. You’re not forced into difficult toolchain decisions because of incompatibility and have flexibility to choose and negotiate products and terms at a minimal cost of change.
Reporting and dashboarding
Demonstrating effective observability presents certain challenges. But with open APIs, the data can now be used to build reports automatically – which can then be sent direct to your customer or stakeholder. Using a series of macros, a Microsoft Office template can be built which is then populated at your discretion.
For one-off reports, we provide a library of templates that can be easily leveraged. But reporting is often brand-critical, so full control over the content and presentation is needed. Easily done, with reporting solutions that are leveraged by major LogicMonitor customers around the globe.
Portal healthcheck
Using decades of experience, and combined with our report automation know-how, Panoramic Data offer an automated LogicMonitor Healthcheck. By simply providing an API key, and a few other basic details, this report can be delivered direct to your inbox for free!
The free Healthcheck identifies issues with your LogicMonitor instance, and enables corrective action to be planned. We also provide a full Healthcheck service, leveraging a more detailed, comprehensive report, which will ensure your deployment remains fit-for-purpose for the months ahead.
Open source support
As a dedicated LogicMonitor partner, we have also developed an open source NuGet package.