The Automation Platform for Successful MSPs

ReportMagic

ReportMagic is relied upon by MSPs around the world to automate their customer reporting.

Intuitive, readable reports showing the data from Microsoft Dynamics, SQL Server, LogicMonitor, Cisco Meraki, SalesForce, AutoTask, ServiceNow. Jira and many more including your own custom systems, in one place. No more cutting and pasting! 

DataMagic

Meraki DataMagic is a datamart and analytics platform reliably extracting data from the Meraki API to provide an easy to understand view of all your organisations in one place in an organized and comprehensive dynamic tree view. Innovative device management lets you traverse a device’s configuration history, and makes reviewing adjustments easy.

With the easy UI as well as robust SQL querying capabilities, it will help you manage deployments, troubleshoot faster, and meet sustainability targets.

AlertMagic

AlertMagic provides a scalable, intelligent alert conditioning, de-duplication and suppression service to reduce the noise so you can focus. When your service desk is overwhelmed with alerts, it might triage by mass-deleting similar looking alerts. 

AlertMagic integrates with your incident management systems and can create, suppress and associate incidents and problems according to customized logic, leaving you with a meaningful and manageable ticket list.

ConnectMagic

ConnectMagic provides continuous, two-way sync between any number of cloud and on-site systems to fix inconsistencies across your many systems – AutoTask, ServiceNow, LogicMonitor and more. Syncs any-and-all classes of information present and can operate in Dry Run mode to provide you with a list of missing items and duplicates, and the actions it would take to resolve these issues.

About Magic Suite

Magic Suite is an integrated automation platform designed primarily for Managed Service Providers (MSPs) and enterprise IT teams. It streamlines and centralises operational data by offering software products that report on, connect, process, and act on data from multiple systems.

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